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Frequently Asked Questions for Property Owners
How do you advertise your vacancies?
The first step is to place a For Rent sign at the property. It may be an old method, but it still works. We also advertise on all the major vacancy search engines, including Craigslist, Westside Rentals, Backpage, HotPads, Enormo, Vast, and Google Base, to name a few. We have also advertised with such print publications as the Los Angeles Times, the Recycler, the Argonaut, and many others.
How do you screen prospective residents?
All applicants must complete a standard application to rent, which is then run for credit and eviction history through the major credit bureaus. We also verify employment and rental history through direct contact with both employers and landlords.
Where do my rents go, and how do I get them?
A trust account will be opened for your property at our local FDIC-insured bank. Only funds for your properties will be held in this account, including all the monthly rents. Once a month a series of reports go out to you along with a check drawn against your trust account. These reports and the monthly draw can be sent by regular mail or digitally, whichever is most convenient for you! To receive a sample set of monthly reports please call the office today at (877) 4-PSPMLA or (877) 477-7652.
Do you handle maintenance at my properties?
We handle all maintenance issues that come up at your properties pertaining to the residents. All residents are required to put their maintenance requests in writing. We typically respond to maintenance requests within 24-48 hours. You determine the amount of involvement you want to have in the regular maintenance at your property by setting a "cost of repair" dollar amount over which you wish to be contacted.
How do you handle after-hours emergencies?
We have a 24-hour emergency maintenance line for after-hour emergencies at your property. There is ALWAYS someone on call watching over your properties.
Who do I contact with questions about my properties?
As a small family owned and operated company you will be in direct contact with the owners of the company, Larry and Allison Cobar. They are intimately involved in the day-to-day management of your properties and are always available to you when you have questions. Please call the office today at (877) 4-PSPMLA or (877) 477-7652 with any questions. |
